First Responders and service members play a crucial and indispensable role in our communities, providing a wide range of essential services that contribute to public safety, well-being, and overall quality of life. TimeOut recognizes their contribution to our communities by offering them a standard full-time >15% discount. 

TimeOut’s commitment to first responders and service members also includes a percentage of sales that will be returned to a charity of their choice (by group and by city).

We salute you!

Who's eligibile?

We’ve collaborated with a number of syndicates to verify your eligibility.

First Responders

  • Police officers
  • Firefighters
  • Emergency medical technicians (EMTs)
  • Paramedics
  • Search and rescue personnel

Service Members

  • Active duty military personnel (via CF One Card# )
  • Reserve (via CF One Card# )
  • Veterans (via CF One Card# ) and Commissionaires

Please note that eligibility criteria may vary depending on specific programs or benefits. It is advisable to check with the respective authorities or organizations for detailed information on eligibility requirements.


Firefighters have an unwavering dedication to safeguarding lives, property, and communities. From firefighting and rescue operations to medical aid and disaster response, their selflessness, courage, and teamwork in the face of danger make them indispensable guardians of public safety and community well-being.


Paramedics offer a rapid response to medical emergencies, delivering critical care under pressure. Their expertise in life-saving interventions, from trauma care to advanced medical procedures, showcases dedication to saving lives. Compassion, quick thinking, and adaptability define their role as essential frontline healthcare providers in our communities.


Police officers' job is about tireless commitment to upholding law and order. They ensure public safety through crime prevention, investigations, and community engagement. Their duty requires courage, empathy, and the delicate balance of enforcing laws while building trust, contributing to the stability and well-being of society.

Canadian Armed Forces

The Canadian Forces are special for their unwavering dedication to national defense, peacekeeping, and humanitarian aid. Trained for diverse challenges, they exemplify integrity, service, and cooperation on global missions. Their commitment to security and their role as international peacekeepers showcase Canada's strong values and contributions to a safer world.


Nurses are special for their compassionate and skilled healthcare delivery. They provide vital medical care, comfort, and emotional support to patients, often under challenging conditions. With expertise ranging from critical care to preventive measures, nurses play a pivotal role in promoting well-being and recovery, making a lasting impact on lives.

Frequently asked questions

Inquiries? You’re precisely at the right place.

We are currently negotiating with organizations, unions and associations in order to better serve you. Please write us at to facilitate the creation of a new drop-off station.

If you receive a defective item, please refer to our policy.

The results of some products are nearly immediate, others require days to make and/or see an effect. This is normal and depends on the ingredients and the type of product. We have elaborated with the help of nutrition experts added directives specific to First Responders, that go into more details than the standard use.

Yes! Based on popular demand we have a range of additional flavours that we will introduce.